About foodpanda: foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 400,000 partner restaurants in more than 500 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit www.foodpanda.com. About Delivery Hero: Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across over 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com. We’re looking for a Shop Manager (Commercial)! Key Responsibilities
⦁ As a passionate entrepreneur, you will be empowered to take full responsibility of the launch and daily operations of a shop vertical. ⦁ Lead and manage sales team on signing shops with right category and SKU quantity/quality in the Capital city and expand more shops in the key provinces. Ensure key categories are signed in each key zones. ⦁ Lead by example and step in when and where needed to pitch, negotiate, and ultimately close deals for the team with a high level of expertise, professionalism, and service. ⦁ Lead and manage sales team on improving underperformed shops and come-up with a proposed action/support. ⦁ Develop Sales in selling strategy, product, presentation skills, soft skills, etc. ⦁ Take lead on shop category and inventory management to ensure right product mix available in the platform. ⦁ Develop sales incentive plan to ensure maximum performance on shop signing. ⦁ Develop daily, weekly and/or monthly performance tracking on Sales team to ensure KPIs are met, using the available system/reports. ⦁ Coordination with cross-functional departments to ensure full spectrum of smooth launch (Operations, Marketing, Accounts, Sales Ops, etc.) ⦁ Analytics – Analyze and track KPIs to improve performance. ⦁ Strategy – Proactively proposing new strategies to improve. ⦁ Other Commercial related matters that may be assigned.
⦁ 3 - 5 years in relevant experience ⦁ Experience in B2C and/or B2B sales, interested in the e-commerce industry with a desire to sign up the key accounts. ⦁ Strong excel and data management skills. ⦁ Numbers and data driven. ⦁ Experience working in high-volume fast-paced environment is preferred. ⦁ Past sales experience in B2B, Ecommerce, F&B, hotel and leisure, restaurant vendors, insurance, or pharmaceutical is a plus. ⦁ Experience with Salesforce is a plus.
What we offer:
⦁ Challenging and fulfilling steep learning curve ⦁ Vibrant, dynamic & international workplace ⦁ Periodic fun & engaging company events & team activities ⦁ Opportunity to be a value-adding contributor to this fast-growing global company